All posts tagged Call centre

MCA report highlights Melita’s speedy call centre response time

September 28, 2024 | 0 Comments

88 per cent of all calls to Melita’s customer care are answered withing 2 minutes. No other telecoms operator in Malta answers as many calls within this time period.

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HSBC UKCC Malta employees propel their careers with London training

March 28, 2017 | 0 Comments

Ten team members of the HSBC UK Contact Centre Malta (UKCC) travelled to London once a month for half a […]

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HSBC UK Contact Centre staff campaign draws out quirky confessions

October 20, 2016 | 0 Comments

Singing between calls, pretending to be a 15th century medieval soldier, jumping a storey for a bar of Kit Kat, […]

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Opportunity Calling – MCAST students apprenticeship at HSBC Contact Centre

August 19, 2015 | 0 Comments

A group of six students from the Malta College of Arts, Science & Technology (MCAST) are undergoing a rigorous programme […]

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Diversity and career growth motivates staff at HSBC Contact Centre

May 25, 2015 | 0 Comments

Pictured above:  Ben Murphy says HSBC offers “unmatched chance of progression’ HSBC UK Contact Centre Malta (HBEU) continues to attract […]

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