In recent weeks, the HSBC branch in Swieqi received a major make-over and features a revamped layout providing cashier services. All customers can visit the branch for their personal financial and banking needs while, for improved privacy, Premier customers continue to be served from the branch’s first floor. These developments are in line with HSBC’s €10 million branch refurbishment programme.
The staff members in the branch are trained to help customers make use of the bank’s automated services such as ATMs, internet banking and phone banking. Over the past years, the bank has invested considerably in Express Banking services, which provide higher levels of customer satisfaction.
“Backed by an investment in training that focuses on delivering superior customer service, the newly refurbished branch offers cashier facilities, personalised account planning and wealth management.” said HSBC Malta’s Head of Retail Banking and Wealth Management, Paul Steel.
The Swieqi branch offers continuous service, including extended opening hours from Monday to Thursday between 08.30 to 13.30hrs, and between 16.00 till 19.00hrs. On Friday the Swieqi branch is open between 08.30 till 19.00hrs and on Saturday the opening hours are between 08.30 to 12.30hrs.
The branch is managed by Katherine Borg-Costanzi.