Human Resources personnel from HSBC Contact Centre in Swatar, which exclusively services UK customers, will be in Gozo on Saturday 18 August, seeking to recruit persons with fluent English and good interpersonal skills for the position of Banking Specialist. Selected candidates will receive a 12 week training programme on full pay before they are integrated into the Contact Centre banking system, which is on shift-rotation basis.
The recruitment day, happening just after Santa Marija feast when many Gozitans are on holiday and many Maltese are visiting Gozo, will take place at Arcadia Shopping Centre, Victoria from 9 am to 4 pm.
At present, there are some 12 employees working at Swatar’s Contact Centre hailing from Gozo. Gozitan employees benefit from free ferry tickets each time they travel between the two islands, and free return transport from ?irkewwa to the Swatar Contact Centre.
Gozitan employees have joined HSBC to secure a job that would offer them stability and opportunities for career development and progression, including travelling and working abroad with the same company as HSBC is present in over 80 countries.
Working for HSBC has given employees the opportunity to progress in their career and with that also comes better remuneration. Dubbed as the ‘Best Place to Work’, HSBC Contact Centre also offers a work performance-related bonus on top of the monthly salary which can be increased according to one’s capabilities, along with other options, like overtime.
Human Resources personnel from the HSBC Contact Centre, which is part of the UK business, will be present in Gozo on the day to answer queries from potential applicants wishing to join the dynamic organisation in Swatar.
Fabianne Galea, HR and Recruitment Manager at the HSBC Contact Centre, said: “HSBC Contact Centre in Malta has built a very positive reputation for itself within the Group. Since it was set up in 2006, it continued to grow from strength to strength. Today it employs 482 persons.”
“Our staff have increasing opportunities to train themselves into banking experts and work their way up the career ladder within HSBC. Such career development is also a valid passport for staff who wish to work within the HSBC network worldwide. HSBC employees in Swatar also benefit from subsidised banking with HSBC, opportunities of work-life balance, free gym and other leisure facilities,” said Fabianne Galea.