Josanne Cassar | Vodafone re-opens its refurbished Valletta Store

Vodafone has re-opened its Valletta store following extensive refurbishment. This has now been completely redesigned in line with the concept and layout of the Destination Store opened in Birkirkara last November and is now the company’s second Store with this new concept in Malta.

This concept follows a global initiative led by the Vodafone Group aimed at providing the best possible customer experience across all markets. Based on extensive research into customer expectations, one of the main features of the new concept is a modern and simple design and layout that guides the customer exactly where he or she wishes to go. The overall look and feel of the new concept stores is based on the corporate design being rolled out across the Vodafone Group which means that a customer walking into any Vodafone Store anywhere in the world will immediately feel at home. Customers are also assured of a fast service since a Vodafone staff member will greet all customers as they enter to establish what they require and they will then be directed to the appropriate channels. As with the Birkirkara Destination Store, Vodafone has introduced a Tech Zone in Valletta where customers can ask for expert advice and information on all products and services.

Vodafone re-opens its refurbished Valletta Store

Related posts