Major Enhancements to Vodafone Website

An essential aspect of Vodafone Malta’s strategy is to continually ensure that the well-known slogan ‘Power to you’ is put into practice in every aspect of what they do. This means empowering the customer to access Vodafone’s products and services in their own time and on their own terms.  This applies particularly to Vodafone’s official website, which is updated on a regular basis to allow the customer more facilities to access particular services online in the most user-friendly manner possible. This is done regularly to ensure that Vodafone’s online services are in line with the very latest technological developments and also because the company is very aware that the use of a company website such as Vodafone’s is no longer simply a source of information about products, but is increasingly the channel through which customers now expect to service their own requirements quickly and easily.

The Vodafone Malta official website has recently been extensively improved to introduce a number of new features for customers. This included a refresh of the site’s general presentation and style, as well as a new and streamlined navigation system that allows the customer to immediately identify the particular service that is required at the time and to complete any transaction required with minimal effort. For example, topping up an account or purchasing a new bundle is now faster and simpler than ever. Other areas on the site, in particular the My Vodafone area, have also been revamped to provide a better experience to the user.

One of the most innovative features introduced through this upgrade is a ‘device agnostic’ layout for the website, which means that it is responsive to the device being used by the customer and adapts automatically according to the screen size of that device. This means that you get a picture perfect layout on any device used, making the frustration of navigating a blurred site or a thing of the past and removing the need to zoom in to see relevant areas.  This is the very latest concept in Web Responsive Design and Vodafone Malta is proud to be the first telecommunications service provider in Malta to offer this improvement on their website.

Further improvements will be implemented in the coming months all geared towards one main aim: empowering customers to get the very best out of the Vodafone website at all times, regardless of what service they require or what device they are using.