Wednesday 20 March 2019

Upgrade for HSBC’s in-branch ATMS by end of this year

By end 2012, all of HSBC Malta’s branch ATMs will be upgraded to next-generation ATMs. ATMs outside branches will be upgraded by the end of 2013.

Twenty-four new Wincor ATMs have already been installed at Mosta, Zejtun, San Gwann, Paola, Swieqi, B’Kara, Bugibba, Gzira, Victoria (Gozo), Qormi, Fgura, Balzan, Zurrieq, Mellieha and Rabat.

“Among the advanced Express Banking functionalities, the upgraded ATMs offer real-time processing of cash deposits without the need of a deposit envelope, with the result that cash deposits are instantly credited in one’s account.  The deposit envelope is also not required when depositing cheques,” explained HSBC Malta’s Head of Retail Banking and Wealth Management, Paul Steel.

The new ATMs meet with customers’ increasing demand for fast and efficient services for their everyday banking transactions by offering more elaborate and detailed ATM banking functionalities. For cash deposits, the machine counts the notes and provides a receipt showing the number and value of deposited notes.  When depositing a cheque, the client receives an instant image of the deposited cheque on the print out receipt.

The installation of next-generation ATMs coincides with an ongoing €8 million upgrade programme for HSBC Malta’s branches. HSBC’s newly refurbished branches, located in Buġibba, Ħamrun, Swieqi, Paola, Żejtun, Mosta, Zurrieq, San Ġwann and B’Kara, are designed to give more privacy and space to customers visiting HSBC’s branches.

Around 30% of HSBC Malta’s ATMs have already been upgraded to next-generation machines, in line with the bank’s €3 million ATM upgrade programme.  Mr Steel said: “By 2013, we will have upgraded all HSBC Malta’s ATMs both in branches and offsite locations.”


Powered by