The Waterfront Hotel in Sliema has been selected for the 2016 Certificate of Excellence, reflecting the consistently great reviews earned on TripAdvisor for its superior service.

Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.

“My heartfelt thanks and recognition go to each member of staff, at every level at The Waterfront Hotel, whose consistent dedication to be of excellent service to our guests has earned us this prestigious certificate,” said General Manager Raphael Cauchi. “Each one of us strives to make every day special for our guests to take home a memorable experience.”

“With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.